Bookshelp header image for page World Wide Words logo

Gold-collar worker

Once there was a real distinction in clothing between blue-collar workers and white-collar workers out of which the figurative sense of manual versus clerical staff evolved. Recently the term pink-collar worker has been invented to describe the female equivalent of the (assumed male) blue-collar worker, which is particularly applied to women who assemble electronic equipment and run back-office data-entry systems (the term may have originated in the title of a book by Louise Kapp Howe in 1977). More recent still are gold-collar workers, highly-skilled individuals who know a great deal about several areas of their company’s work, are frequently crucial to its continuing profitability, and who — it is argued — must be managed by techniques that take their special qualities into account. The term was reportedly invented by Professor Robert E Kelley of Carnegie Mellon University, and forms the title of his 1985 book on managing this new type of employee. He also uses the term gold-collar manager for those who supervise them. Other terms which have been used are knowledge worker (itself at least 15 years old, though it hasn’t yet reached most dictionaries), new economy worker, and professional eclectic.

Share this page
Facebook Twitter StumbleUpon Google+ Email

Search World Wide Words

Support World Wide Words!

Donate via PayPal. Select your currency from the list and click Donate.

Buy from Amazon and get me a small commission at no cost to you. Select your preferred site and click Go!


Copyright © Michael Quinion, 1996–. All rights reserved.
Page created 5 Apr. 1997

Advice on copyright

The English language is forever changing. New words appear; old ones fall out of use or alter their meanings. World Wide Words tries to record at least a part of this shifting wordscape by featuring new words, word histories, words in the news, and the curiosities of native English speech.

World Wide Words is copyright © Michael Quinion, 1996–. All rights reserved.
This page URL:
Last modified: 5 April 1997.